Privacy Policy

Here you'll find information about how we protect your privacy.

Thanks for using Fitssey or visiting one of our Websites.

This privacy policy explains the what, how and why of the information we collect when you visit one of our Websites, or when you use our Services. It also explains the specific ways we use and disclose that information. By using or accessing our Websites or Services, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as described below.

1. Definitions

These definitions should help you better understand this policy.

When we say “we”, “us”, “our” and “Fitssey”, we are referring to lightenbody™, located at al. Zwycięstwa 241/13, 81-521 Gdynia, Poland, email: [email protected], operating under EU VAT number PL7532294721, being the processor of your personal data.

We provide online platforms that you may use to manage your fitness related studio, including creating an online schedule, creating members and clients, allowing for online booking or online purchase of passes (the “Services”).

When we say “Client”, we are referring to the person or entity that is registered with us with a business account to use the Services.

When we say “you”, we are referring either to a Client or to some other person who visits any of our Websites.

“Studio Member” refers to any customer that has entered into an agreement with any “Client” to use the Services. In other words, a Studio Member is anyone registered at your Studio or about whom you have given us information.

“Personal Information” means any information that identifies or can be used to identify you or a Studio Member, directly or indirectly, including, but not limited to, first and last name, date of birth, email address, gender, telephone number, etc.

A virtual “Studio” is created when you create a business account in Fitssey, that represents your studio, club or school.

We offer the Services through our Websites:,, This privacy policy applies to these specific Websites, as well as any other sites or mobile applications owned or operated by us (each a “Website” and together the “Websites”). The Websites include the Websites themselves, and any web pages, interactive features, applications, widgets, blogs, or other online or mobile offerings that post a link to this Privacy Policy.

2. Changes

We may change this Privacy Policy at any time and from time to time. When there are changes to this Privacy Policy, we will update this page and inform Clients by email. The date on bottom will always indicate when we last made changes. If you are a visitor to this Website and disagree with the Privacy Policy, you should leave the Website and/or cancel your agreement with Fitssey.

3. Scope

This Privacy Policy is effective with respect to any data that we have collected, or collect, about and/or from you, according to our Terms and Conditions.

4. Information We Collect

  • Information you voluntarily provide to us
    When you sign up for and use the Services, consult with our customer service team, integrate the Services with another website or service, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your or your Studio Member’s name, physical address, email address, IP address, as well as details including gender, occupation, location, purchase history, or any other demographic information. By giving us this information, you consent to this information being collected, used, disclosed and stored by us, as described in our Terms and Conditions, this Privacy Policy and in Art. 6 (1) lit. b GDPR – requirement for the fulfillment of a contract with You.

  • Information we collect automatically
    If you are a visitor or a user of our Services, we collect information on your use of our Websites, such as pages visited, links clicked, non-sensitive text entered, as well as your IP address, your operating system, browser ID and other information about how you interacted with our Websites. The purpose in collecting this information is to better understand how our visitors use the Websites and Services. We do not use this information to identify visitors and do not disclose information other than under the circumstances described in this Privacy Policy.

  • Information from your use of the Service
    We may receive information about how and when you use the Services or Websites, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within website or application. This type of information helps us to improve our Services and Websites for both you and for all of our users.

  • Cookies and tracking
    We and our partners may use various technologies to collect and store information when you use our Services or Websites, and this may include using cookies and similar tracking technologies on our Website, such as pixels and web beacons, to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

  • Information from other sources
    From time to time we may obtain information about you or your Studio Members from third party sources, such as public databases, social media platforms or third party data providers. We take steps to ensure that such third parties are legally permitted or required to disclose such information to us. Examples of the information we may receive from other sources include: demographic information, device information (such as IP addresses), location. We use this information, alone or in combination with other information (including Personal Information) we collect, to develop and provide you with more relevant products features, and services.

  • Information from the use of our Mobile Apps
    When you use our mobile apps, we may collect certain information in addition to information described elsewhere in this policy. For example, we may collect information about the type of device and operating system you use. We may ask you if you want to receive push notifications about activity in your account. If you have opted in to these notifications and no longer want to receive them, you may turn them off through your operating system. We may collect information about how often you use the application and other performance data.

  • Google Calendar integration
    If you choose to integrate your Google Calendar with Fitssey, you allow us to access your Google Calendar data. We ask access for these two scopes:
    • Calendars: Calendar name.
    • Events: Event name, description, date, duration, location.

    By using the integration you will grant the access to write in your Google Account to create calendars and events. This permission is used to manage your Google Calendar from our Services, so we can add new events to the calendar that we created in your Google Calendar, and would not apply to your personal calendar. We will also read existing events in the created calendar to update or remove them based on your actions.
    We use the information we collect to synchronize your Fitssey scheduled classes and appointments with your Google Calendar. We will only use this information for the specific reason for which it was provided to us.

5. Use of Your Personal Information

We will never sell your data to third parties. However, in the course of business, we may hire third party individuals and organizations to help us make the Fitssey Services better. These third parties include our web host provider, other SaaS providers, such as an email hosting service, payment processors or outside contractors we hire to perform maintenance or assist us in securing our website. We may also hire third parties to operate, maintain, repair, or otherwise improve or preserve our website or its underlying files or systems.

We may use Personal Information for the following purposes:

  • To promote use of our Services to you and others
    For example, if we collect your Personal Information when you visit our Website and do not sign up for any of the Services, we may send you and email inviting you to sign up. If you use any of our Services and we think you might benefit from using another, we may send you an email about it in accordance with Art. 6 (1) lit. f GDPR – legitimate interests of the Administrator. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send.

  • To send you informational and promotional content in accordance with your marketing preferences
    You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.

  • To bill and collect money owed to us by Clients
    This includes sending emails, invoices, receipts, notices, and alerting if we need a different bank account. We use third parties for secure transaction processing and we send billing information to those third parties to process your payment.

  • To send you System Update messages
    For example, we may inform you of changes to our Services, such as new features, version updates, releases, and changes to our Privacy Policy.

  • To communicate with our Clients about their account and provide customer support.

  • To protect the rights and safety of our Clients, as well as our own.

  • To transfer your information
    In the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

6. Data collected for and by our Users

As you use our Services, you may import into our system Personal Information you have collected from your Studio Members or other individuals. We have no direct relationship with your Studio Members or any person other than you, and for that reason, you are responsible for making sure you have the appropriate permission for us to collect and process information about those individuals. Consistent with the uses of Personal Information covered in Section 5, we may transfer Personal Information of you or your Studio Members to companies that help us provide, or support our Services (“Service Providers”). All Service Providers enter into a contract with us that protects Personal Information and restricts their use of any Personal Information consistent with this policy.

We will retain Personal Information we process on behalf of our Clients for as long as needed to provide our Services or to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

7. Public Information and Third Party Websites

  • Social media platforms and widgets
    Our Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. We also maintain presences on social media platforms including Facebook and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

  • (b) Links to third-party websites
    Our Websites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

8. International Transfer

We store and process information about you on computers located in the European Union. Privacy laws local to our servers and computers will apply to information we store about you.

9. Right to Access, Edit, and Remove Your Information

You have a right to access Personal Information we hold about you. Whenever you use our Websites or Services, we strive to make sure that the Personal Information is correct. If that information is wrong, we give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your Personal Information, we may ask you to verify your identity before making any changes. Because we protect information from accidental or malicious destruction, even after information is deleted from the Services, it may not be immediately deleted from servers.

To request removal of your Personal Information from our Website, Services or social media, contact us at [email protected]. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

10. Security Measures and Safeguarding Your Information

We take measures to enhance the security of our Website and Services. One of these measures is using SSL Certificates and encrypting data. It is important for you to protect against unauthorized access to your account password and to your computer, and never disclose it to a third party. In order to keep your Studio information safe, account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them. No security measures are perfect and we cannot promise that the information about you will remain secure in all circumstances.

11. Trademarks

Trademarks that we use in our Services:

  • Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

  • Google Play and the Google Play logo are trademarks of Google LLC.

  • PayPal and the PayPal logo are trademarks of PayPal (Europe) S.à r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349).

  • PayFast and the PayFast logo are trademarks of PayFast (Pty) Ltd.

  • Mollie and Mollie logo are trademarks of Mollie B.V.

  • Przelewy24 and Przelewy24 logo are trademarks of PayPro SA and DialCom24 Sp. z o.o.

  • Paynow and Paynow logo are trademarks of mBank SA.

  • imoje and imoje logo are trademarks of ING Bank Śląski SA.

  • Espago and Espago logo are trademarks of PSP-Polska sp. z o.o.

  • Polcard oraz logo Polcard są zastrzeżonymi znakami towarowymi First Data Polska S.A.

  • Visa logo is a trademark of Visa Inc.

  • Mastercard logo and Maestro logo are trademarks of Mastercard Inc.

  • WordPress and WordPress logo are trademarks of Automattic Inc.

  • Joomla! and Joomla logo are trademarks of Open Source Matters Inc.

  • and logo are trademarks of Ltd.

  • Squarespace and Squarespace logo are trademarks of Squarespace, Inc i Squarespace Ireland.

  • Drupal and Drupal logo are trademarks of Dries Buytaert.

  • Skype name and Skype icon are trademarks of Microsoft Corporation.

  • Facebook and Facebook logo are trademarks of Facebook Inc.

  • Zoom and Zoom logo are trademarks of Zoom Video Communications Inc.

  • YouTube and YouTube logo are trademarks of Google LLC.

  • Google Calendar and the Google Calendar logo are trademarks of Google LLC.

12. Complaints

If you consider that our processing of your personal data infringes the law, you have the right to lodge a complaint to the European Data Protection Supervisor.

13. Questions & Concerns

If you have any questions or concerns about the way in which we have handled any privacy matter, or if you want to update, delete or change any Personal Information we hold, please send a detailed message to our Data Protection Officer by postal mail or email at:

al. Zwycięstwa 241/13
81-521 Gdynia
[email protected]

Updated February 20, 2024