Thanks for using Fitssey or visiting one of our Websites.
These definitions should help you better understand this policy.
When we say “we”, “us”, “our” and “Fitssey”, we are referring to lightenbody™, located at Heweliusza 11/819, 80-890 Gdańsk, Poland, email: [email protected], operating under EU VAT number PL7532294721, being the processor of your personal data.
We provide online platforms that you may use to manage your fitness related studio, including creating an online schedule, creating members and clients, allowing for online booking or online purchase of passes (the “Services”).
When we say “Client”, we are referring to the person or entity that is registered with us with a business account to use the Services.
When we say “you”, we are referring either to a Client or to some other person who visits any of our Websites.
“Studio Member” refers to any customer that has entered into an agreement with any “Client” to use the Services. In other words, a Studio Member is anyone registered at your Studio or about whom you have given us information.
“Personal Information” means any information that identifies or can be used to identify you or a Studio Member, directly or indirectly, including, but not limited to, first and last name, date of birth, email address, gender, telephone number, etc.
A virtual “Studio” is created when you create a business account in Fitssey, that represents your studio, club or school.
We will never sell your data to third parties. However, in the course of business, we may hire third party individuals and organizations to help us make the Fitssey Services better. These third parties include our web host provider, other SaaS providers, such as an email hosting service, payment processors or outside contractors we hire to perform maintenance or assist us in securing our website. We may also hire third parties to operate, maintain, repair, or otherwise improve or preserve our website or its underlying files or systems.
We may use Personal Information for the following purposes:
As you use our Services, you may import into our system Personal Information you have collected from your Studio Members or other individuals. We have no direct relationship with your Studio Members or any person other than you, and for that reason, you are responsible for making sure you have the appropriate permission for us to collect and process information about those individuals. Consistent with the uses of Personal Information covered in Section 5, we may transfer Personal Information of you or your Studio Members to companies that help us provide, or support our Services (“Service Providers”). All Service Providers enter into a contract with us that protects Personal Information and restricts their use of any Personal Information consistent with this policy.
We will retain Personal Information we process on behalf of our Clients for as long as needed to provide our Services or to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
We store and process information about you on computers located in the European Union. Privacy laws local to our servers and computers will apply to information we store about you.
You have a right to access Personal Information we hold about you. Whenever you use our Websites or Services, we strive to make sure that the Personal Information is correct. If that information is wrong, we give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your Personal Information, we may ask you to verify your identity before making any changes. Because we protect information from accidental or malicious destruction, even after information is deleted from the Services, it may not be immediately deleted from servers.
To request removal of your Personal Information from our Website, Services or social media, contact us at [email protected]. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
We take measures to enhance the security of our Website and Services. One of these measures is using SSL Certificates and encrypting data. It is important for you to protect against unauthorized access to your account password and to your computer, and never disclose it to a third party. In order to keep your Studio information safe, account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them. No security measures are perfect and we cannot promise that the information about you will remain secure in all circumstances.
Trademarks that we use in our Services:
If you consider that our processing of your personal data infringes the law, you have the right to lodge a complaint to the European Data Protection Supervisor.
If you have any questions or concerns about the way in which we have handled any privacy matter, or if you want to update, delete or change any Personal Information we hold, please send a detailed message to our Data Protection Officer by postal mail or email at:
Updated April 24, 2023